PA files formal complaint against Frontier for unreliable service In Northern Tier


(Northern Tier, PA) – Reps. Tina Pickett (R-Bradford/ Wyoming) and Clint Owlett (R-Tioga/ Bradford) issued the following statement in response to an announcement by the Pennsylvania Office of Consumer Advocate (OCA) that it has filed a formal complaint against Frontier Communications for its failure to provide reliable service to customers.

The joint statement read:

“We are encouraged by the actions of OCA and looking forward to the next step. This is happening because of the hundreds of people who took the time to fill out formal complaint forms about their experiences with Frontier. In fact, nearly 350 people returned those forms to our offices, giving OCA the evidence needed to pursue an official complaint against the company.

“To further its case, OCA will likely hold meetings in our area to gather additional testimony. We will be working with the agency to finalize dates for those sessions and pass them along as soon as the information is available.

“We thank OCA for taking on this matter and will continue to be actively involved throughout this process, fighting for the rights of our constituents.”