customers Archives - MyHometownToday.com

Hundreds of Frontier customers frustrated with persistent poor service

Monday, June 12 by Bill Moyer

Frustrated by years of poor service, hundreds of Frontier Commonwealth customers turned out last week for four public input hearings held by the Pennsylvania Public Utility Commission (PUC) in the Northern Tier. Whether you shared your experience with poor customer service, extended landline and... Read More.

Disgruntled Frontier customers express frustrations with unreliable services

Monday, February 20 by Bill Moyer

Thank you to everyone who came out to Wysox or Wellsboro yesterday to take part in meetings about the next steps in efforts to fight for better service from Frontier Communications, say state Reps Tina Pickett an Cliff Owlett.At two meerings lat week, Pennsylvania... Read More.

Attention Frontier customers: Info sessions on your service complaints are Thursday

Wednesday, February 15 by Bill Moyer

(Bradford County, PA) - Rep. Clint Owlett and Rep. Tina Pickett will host two informational meetings in February where representatives of the Pennsylvania Office of Consumer Advocate (OCA) and Office of Small Business Advocate (OSBA) will discuss the complaint they recently filed against Frontier... Read More.

Tioga State Bank brings local face-to-face video-chat banking to its customers

Wednesday, June 23 by Bill Moyer

SPENCER – One silver lining of the pandemic is the ability for people to connect through screens more easily. Tioga State Bank is bringing connection to its customers and the community with Video Banking (www.tiogabank.com/video-banking). With this new service, customers can video-chat directly... Read More.

NYSEG Warns Customers of Another New Scam About Refunding Overcharge

Thursday, September 17 by Bill Moyer

NYSEG is uurging customers to be vigilant of scammers posing as representatives of the energy companies. The companies have recently received reports of customers getting calls from people who claim to be employees or consultants of NYSEG. Customers are urged to never give out personal or account... Read More.

NYSEG Changes Policies to Help Its Customers During Coronavirus Crisis

Wednesday, March 18 by Bill Moyer

NYSEG announced Tuesday that it is taking several measures to protect customers and employees as current the Coronavirus situation evolves.The company, which previously announced it would temporarily suspend service shut-offs due to non-payment, also announced it will take the following actions to protect both customers and employees. Those actions include:Effective immediately NYSEG is suspending... Read More.