NYSEG has learned of fraudulent activities where customers are contacted by email, phone, or in person, and asked to pay current or past due charges. Any payments then can end up with the scammers. The company has a number of ways to avoid scams, and reminds its customers to always type the NYSEG website when making an online payment instead of relying on email links, confirm the NYSEG phone number, never provide social security numbers or credit card numbers over the phone, and if necessary ask the NYSEG employee for their employee number.
